AirTrack
Tracking real-time aviation data
A platform that provides real-time information about the location, status, and details of flights worldwide. Collecting data from sources to display live updates on flight paths, speeds, altitudes, and schedules.
The problem
The large amount of data displayed can be intimidating or confusing for casual users.
Dashboards often lack intuitive customization or filtering options, making it harder for users to focus on specific flights.
Interfaces often focus on functionality, neglecting appealing UI.
Lack of engaging features lose the user’s interest.
Research
In my research of public flight tracking dashboards, my goal was to understand the trends in the market, the user needs and pain points, to evaluate strengths and weaknesses and discover goals, motivations and frustrations of various users.
Market Research
Competitive Analysis
Flightradar
A flight tracking platform offering global coverage, live updates, and immersive features like 3D views for aviation enthusiasts and professionals alike.
Strengths
• User-friendly interface
• Mobile app available
• Customizable filters
Weaknesses
• Cluttered Map in High-Traffic Areas
• Hidden Advanced Features
Flightaware
A community-driven flight tracking tool providing detailed data on commercial, private, and military flights for advanced users and enthusiasts.
Strengths
• Detailed flight statistics
• Integrates airport weather and delays
Weaknesses
• Outdated Design
• Complex Navigation
• Overloaded Interface
ADS-B Exchange
A flight tracking and travel management platform combining real-time flight data with operational insights for travelers and aviation professionals.
Strengths
• Offers the most unfiltered and 
comprehensive data
Weaknesses
• User interface is technical and intimidating
• Cluttered Display
• Minimal Visual Appeal
User Surveys
My goal was to better understand user’s needs, pain points and goals in compare to existing features of dashboards in the market.I recruited 10 participants which included users that are familiar with flight tracking dashboards. I have found various user, such as: flight attendants, travelers, a pilot and people who are waiting for others to arrive and depart from different destinations.

Open questions were also raised in this forum. They helped create a better quality questionnaire so that the responses were more varied and included more information.
Research Findings
After gathering the insights from the user questionnaires and analyzing the information from my research, I gained a more comprehensive understanding of the problem, the user need, the common behavior patterns, and the pain points.
Key Behavioral Insights
User Personas
I have based my user persona on the interviews I’ve led. From the interview I have learned a lot about the different kind of users and how to combine their needs. Gathering all insights has led me to build a persona best fit for my flow.
Project Goals
Improve User Experience
Provide Accurate and Real-Time Data
Cater to Different User Segments
Solution
Intuitive filters and customization help users focus on what matters, while a visually appealing UI enhances usability. Features like flight views, notifications, and real-time data make navigating a crowded, information-rich dashboard more approachable and user-friendly.
User Journeys
The flight tracking dashboard enhances the pre-flight preparation for both pilots and travelers by offering an intuitive and customizable experience. Advanced settings, either retained from previous sessions or easily enabled by the user, allow pilots to access critical flight data. For pilots like Jack, this includes detailed insights into destinations, routes, altitudes, and real-time weather updates, ensuring comprehensive flight preparation.

Travelers, on the other hand, benefit from tracking their journey with live updates and notifications, giving them peace of mind before takeoff. Whether fine-tuning navigation details or simply staying informed, the dashboard adapts to the unique needs of every user, creating a seamless flow from planning to departure.

In these user flows, advanced setting are turned on from previous sessions.

Maura - Traveler
Maura is getting ready for a flight back home from her trip to Europe on Christmas. She has her iPad with her and she opens “AirTrack” to check for information of her flight. She presses the search bar and enters her flight number. After finding her flight, Maura saves her flight to “saved flights”. Maura views the live airport map and checks to see where her gate is and her boarding time.
Jack - Pilot
Jack, a pilot, taps his iPad and opens AirTrack. He directly sees the map view, and he notices he's already logged into his premium account. As the dashboard updates, he reviews real-time weather data along his route, studying potential turbulence zones and ensuring he’s prepared for any surprises. Satisfied with his analysis, Jack shares and sends his flight information with his colleague.
Site Map
Low Fidelity Wireframes
During the wireframes phase, I explored multiple layouts and approaches to address the research findings and meet the user needs.
My focus was on incorporating essential features while ensuring a clear and intuitive interface.
High Fidelity Wireframes
Visual Design
Following the wireframe phase, I defined the visual language for the project, trying to balance both legibility and accessibility, as well as innovative and up-to-date user interface.

During the design process, I have explored and tested various color palettes, until finding the right design and look-and-feel.
Home Page
Search bar
Flight Page
Notifications
Filters
Airport Page
Color palette
Reflection and Improvements
Previous Project